FREQUENTLY ASKED QUESTIONS
Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from Afrosmartshop.
Your mobile phone or e-mail address helps us to inform you in good time about your order. It also serves as a username and allows you to log in to your account.
We accept F.CFA, Euro, US Dollar & UK Pounds.
Fraud detection and prevention are very important to us. We take all steps to ensure that transactions are genuine and that our customer’s details are completely secure. Online payments are monitored continuously for suspicious activity and some transactions are verified manually if we feel that it is not authorized by the owner of the card.
Yes we do offer international shipping for selected products with DHL. Please note that in this case additional charges (e.g: customs fees) may apply.